Your Privacy Matters. Your Trust Matters Even More.
At Theatre of Wellness, protecting your personal information is an essential part of the care we provide. This Privacy Policy explains how your information is collected, used, stored, and safeguarded whenever you interact with our website or counselling services.
A Relationship Built on Confidentiality & Respect
Seeking psychological support requires trust. We understand that the information you share is personal and deeply important. Whether you contact us through our website, book an appointment, or attend an online counselling session, every reasonable effort is made to protect your privacy and maintain confidentiality.
This Privacy Policy outlines what information may be collected, why it is collected, how it is used, and the choices available to you regarding your personal information.
What This Policy Covers
- Information we collect
- How your information is used
- How we protect your privacy
- Your rights regarding your personal information
- How to contact us with privacy-related questions
The Information You Choose to Share With Us
We only collect information that helps us respond to your enquiry, schedule appointments, and provide psychological services in a professional and ethical manner.
Personal Details
Your name, email address, phone number, and other information you voluntarily provide while contacting us.
Appointment Information
Preferred consultation dates, booking requests, and basic scheduling information required to organise your sessions.
Messages & Enquiries
Information shared through our contact forms, emails, or WhatsApp conversations when you choose to communicate with us.
Why Your Information Is Collected
Your information is used only for legitimate professional purposes connected with providing counselling services and supporting your experience on our website.
Respond to Enquiries
To reposnd to your questions and communicate with you about counselling services.
Manage Appointments
To schedule , confirm , or reschedule your session.
Provide Counselling
To provide counselling services safely , ethically , and in accordance with professionl standards.
Protecting Your Privacy Every Step of the Way
Confidentiality Is Central to Our Practice
Your privacy is treated with the utmost respect. Information shared during counselling sessions is handled professionally and confidentially in accordance with ethical and legal responsibilities.
Information will only be shared when legally required or where there is a serious and immediate risk of harm, in accordance with professional and ethical responsibilities.
Keeping Your Information Safe & Secure
Every reasonable step is taken to safeguard your personal information and ensure it is handled with professionalism, integrity, and respect.
Data Security
We use reasonable administrative and technical safeguards to protect personal information from unauthorised access, misuse, disclosure, or loss.
Third-Party Services
We may use trusted services such as WhatsApp, Google Maps, or secure appointment tools to help deliver our services. These providers have their own privacy policies.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal requirements, technology, or the services we provide.
Your Rights
You have the right to understand how your personal information is used and to request updates or corrections where appropriate. We are committed to responding to privacy-related enquiries respectfully and transparently.
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion where legally applicable.
- Ask questions about our privacy practices.
- Withdraw consent where appropriate.
11. Disclaimer
While reasonable steps are taken to protect your information, no online system can guarantee complete security. We use appropriate safeguards to protect your personal information.
12. Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our services, legal requirements, or privacy practices.
The most recent version will always be available on this website. Continued use of our website after changes are published indicates acceptance of the revised policy.
Questions About Privacy?
If you have any questions about this Privacy Policy or how your information is handled, please feel free to get in touch. We'll be happy to answer your questions.
connect@theatreofwellness.com
Phone
+918306822206
Consultation
Online Sessions Across India
Your counselling sessions are confidential.
Everything you share during therapy is treated with respect and confidentiality, except in rare situations where disclosure is required by law or where there is a serious and immediate risk of harm. If such a situation ever arises, it will be discussed with you as and when possible.