Your Privacy Matters. Your Trust Matters Even More.
At Theatre of Wellness, protecting your personal information is an essential part of the care we provide. This Privacy Policy explains how your information is collected, used, stored, and safeguarded whenever you interact with our website or counselling services.
A Relationship Built on Confidentiality & Respect
Seeking psychological support requires trust. We understand that the information you share is personal and deeply important. Whether you contact us through our website, book an appointment, or attend an online counselling session, every reasonable effort is made to protect your privacy and maintain confidentiality.
This Privacy Policy outlines what information may be collected, why it is collected, how it is used, and the choices available to you regarding your personal information.
What This Policy Covers
- Information we collect
- How your information is used
- How we protect your privacy
- Your rights regarding your personal information
- How to contact us with privacy-related questions
The Information You Choose to Share With Us
We only collect information that helps us respond to your enquiry, schedule appointments, and provide psychological services in a professional and ethical manner.
Personal Details
Your name, email address, phone number, and other information you voluntarily provide while contacting us.
Appointment Information
Preferred consultation dates, booking requests, and basic scheduling information required to organise your sessions.
Messages & Enquiries
Information shared through our contact forms, emails, or WhatsApp conversations when you choose to communicate with us.
Website Usage
Basic technical information such as browser type, device information, and website analytics that help improve user experience.
Why Your Information Is Collected
Your information is used only for legitimate professional purposes connected with providing counselling services and supporting your experience on our website.
Respond to Enquiries
To reply to questions, appointment requests, and general communication submitted through our website.
Manage Appointments
To organise consultations, confirm bookings, and communicate important scheduling information.
Provide Counselling
To deliver professional psychological services while maintaining confidentiality and ethical standards.
Improve Our Website
To understand website performance and improve accessibility, usability, and visitor experience.
Protecting Your Privacy Every Step of the Way
Confidentiality Is Central to Our Practice
Your privacy is treated with the utmost respect. Information shared during counselling sessions is handled professionally and confidentially in accordance with ethical and legal responsibilities.
Personal information will never be sold or shared for marketing purposes. Information may only be disclosed where required by applicable law or when there is a serious risk of harm to yourself or others.
Keeping Your Information Safe & Secure
Every reasonable step is taken to safeguard your personal information and ensure it is handled with professionalism, integrity, and respect.
Data Security
We use reasonable administrative and technical safeguards to protect personal information from unauthorised access, misuse, disclosure, or loss.
Cookies
Our website may use cookies to improve functionality, remember preferences, and understand how visitors interact with the website.
Third-Party Services
Some services such as Google Maps, WhatsApp, appointment tools, or analytics platforms may process limited information according to their own privacy policies.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal requirements, technology, or the services we provide.
Your Rights
You have the right to understand how your personal information is used and to request updates or corrections where appropriate. We are committed to responding to privacy-related enquiries respectfully and transparently.
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion where legally applicable.
- Ask questions about our privacy practices.
- Withdraw consent where appropriate.
11. Disclaimer
While every effort is made to protect your privacy and personal information, no method of online communication or electronic storage can be guaranteed to be completely secure.
Theatre of Wellness takes reasonable administrative and technical measures to safeguard your information, but cannot guarantee absolute security against unforeseen events or cyber risks.
12. Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our services, legal requirements, or privacy practices.
The most recent version will always be available on this website. Continued use of our website after changes are published indicates acceptance of the revised policy.
We're Here to Help.
If you have any questions regarding this Privacy Policy or the way your information is handled, please feel free to contact Theatre of Wellness.
connect@theatreofwellness.com
Phone
+918306822206
Consultation
Online Sessions Across India